EXCEEDING CUSTOMERS EXPECTATIONS

MG Accident Repair Centre Wolverhampton, Stafford, Cannock and Stoke-on-Trent 

MG Accident Repair Centre Wolverhampton are renowned for absolute professionalism, quality and attention to detail in all aspects of vehicle body repair, with customer focus and communication at the very centre. Widely recognised throughout Wolverhampton, Stafford, Cannock and Stoke-on-Trent their first class service extends throughout the West Midlands, Staffordshire and Shropshire. Holding numerous insurance approvals and BSI 10125 status. MG Accident Repair Centre continue to strive, invest and exceed all customer expectations.

With a policy that is totally focused around customer service, quality and right first time…every time. Our number one aim is to provide all our clients and partners with the very highest quality of vehicle body repairs, efficiently, faultlessly and on time. Our experienced and courteous team are here to help, with free and honest advice regarding any aspect of your vehicle needs. Our fundamental aim is to have you back on the road with as little inconvenience as possible.

Most efficient and effective vehicle accident repair process

At the start of every repair journey we collect as much information as possible about the incident circumstances to enable us to triage the repair and deploy it as quickly as possible to the most efficient and effective repair solution. This means that every one of our customers experience an expert service that is always focused on delivering the highest repair quality and customer satisfaction as standard. As we recognise communication is key.

Do the simple things brilliantly and continually invest in technology

Understanding customer needs and expectations, MG Accident Repair Centre continue to invest in people, infrastructure, training, manufacturer software, repair and management processes combined with the very latest in repair technology. As they continue to focus on doing the simple things brilliantly, being agile, innovate and forward thinking. Which can be seen by BSI 10125 accreditation, insurance approvals, ATA accredited vehicle damage assessors and technicians, which work in line with both BSI10125 and Manufacturer repair methods as a mechanism to ensure safe repairs are adopted.

Wolverhampton MOT Centre

MG Accident Repair Centre can now provide an MOT service and are approved by the Vehicle Operator Service Agency-VOSA. Where upon we carry out approved 7 MOT’S to car {class 4} and commercial {class 7}. Don’t worry if your vehicle fails its MOT, we shall compile a detailed quote together for the work required. This will additionally come with a Free 10 Working day re-test if the work is undertaken by ourselves.

Here at MG Accident Repair Centre we are proud of our BSI 10125- British Standard Institute Kite accreditation achievement which we have held and maintained since 2017. With regular audits this ensures accurate repair processes are adopted, combined with giving our partners and customers complete piece of mind. BSI are renowned UK wide standard of excellence British is only given to repairers who have the technical competence and the management systems and procedures to operate and perform to the highest standards.

What does this mean?

Trust: Trust that your vehicle will be repaired in line with repair methods carried out by trained technicians that will protect your vehicle throughout the repair process.

Safety: Over half of drivers worry about the safety of their vehicle, after it has been repaired. The BSI Kitemark scheme insists that the correct repair methods and quality control procedures are followed, not to mention the use and maintenance of suitable tools and equipment, and appropriate parts.

Quality: MG Accident Repair Centre are inspected unannounced throughout the year, by British Standard inspectors. During this process vehicles are checked rigorously in a variety of repair stages. This to ensure the highest quality is maintained and standards are being followed.

Always choose and insist a British Standard Kitemark Repairer, choose MG Accident Repair Centre…your repairer of choice.

Did You Know ?

  • You are entitled to use a repairer of your choice.
  • We hold numerous leading insurance approvals.
  • Accredited BSI10125 Accreditation.
  • We have Hofmann Megaplan Advanced ADAS Calibration System.

Keeping you mobile whilst your vehicle is being repaired

#courtesycar

We never stop improving our facilities for you

What Our Customers Have To Say

My car looks fab

How happy or pleased were you with the repairs to your vehicle?
Very happy with the service received and my car looks fab. Thank you

How happy or please were you with the level of customer service you received?
Happy with how kind the staff was at MG, you was very helpful. Thank you

Would you recommend ourselves?
YES

If you were to score ourselves out of 10? What would it be and what could we do to improve our score?
10

Miss F Pomroy
MG Accident & Repair Centre
5
2019-05-21T16:09:13+00:00
How happy or pleased were you with the repairs to your vehicle? Very happy with the service received and my car looks fab. Thank you How happy or please were you with the level of customer service you received? Happy with how kind the staff was at MG, you was very helpful. Thank you Would you recommend ourselves? YES If you were to score ourselves out of 10? What would it be and what could we do to improve our score? 10 Miss F Pomroy

Very friendly and informative staff

How happy or pleased were you with the repairs to your vehicle?
Very happy with the repairs to the vehicle. Looks like a very professional job has been done.

How happy or please were you with the level of customer service you received?
Level of customer service was very good. Very friendly and informative staff who were very helpful.

Would you recommend ourselves?
YES

If you were to score ourselves out of 10? What would it be and what could we do to improve our score?
10

Tom Davies
MG Accident & Repair Centre
5
2019-05-21T08:32:36+00:00
How happy or pleased were you with the repairs to your vehicle? Very happy with the repairs to the vehicle. Looks like a very professional job has been done. How happy or please were you with the level of customer service you received? Level of customer service was very good. Very friendly and informative staff who were very helpful. Would you recommend ourselves? YES If you were to score ourselves out of 10? What would it be and what could we do to improve our score? 10 Tom Davies

I am very happy with the service

How happy or pleased were you with the repairs to your vehicle? The car looks very clean, well presented and well looked after.

How happy or please were you with the level of customer service you received?
I am very happy with the service, I could have been kept a bit more up to date, but overall I was happy.

Would you recommend ourselves?
YES

If you were to score ourselves out of 10? What would it be and what could we do to improve our score?
8

Mrs Shephard
MG Accident & Repair Centre
5
2019-05-20T14:54:30+00:00
How happy or pleased were you with the repairs to your vehicle? The car looks very clean, well presented and well looked after. How happy or please were you with the level of customer service you received? I am very happy with the service, I could have been kept a bit more up to date, but overall I was happy. Would you recommend ourselves? YES If you were to score ourselves out of 10? What would it be and what could we do to improve our score? 8 Mrs Shephard

Excellent

How happy or pleased were you with the repairs to your vehicle? I’m very happy with the repairs

How happy or please were you with the level of customer service you received?
The customer service today was excellent,

Would you recommend ourselves?
YES

If you were to score ourselves out of 10? What would it be and what could we do to improve our score?10

Mrs Farrell
MG Accident & Repair Centre
5
2019-05-20T10:56:54+00:00
How happy or pleased were you with the repairs to your vehicle? I’m very happy with the repairs How happy or please were you with the level of customer service you received? The customer service today was excellent, Would you recommend ourselves? YES If you were to score ourselves out of 10? What would it be and what could we do to improve our score?10 Mrs Farrell

Very pleased

How happy or pleased were you with the repairs to your vehicle?
Very pleased
How happy or please were you with the level of customer service you received?
Excellent service, very friendly and helpful staff
Would you recommend ourselves?
YES
If you were to score ourselves out of 10? What would it be and what could we do to improve our score?
10

Elizabeth Robson Ward
MG Accident & Repair Centre
5
2019-05-20T10:40:44+00:00
How happy or pleased were you with the repairs to your vehicle? Very pleased How happy or please were you with the level of customer service you received? Excellent service, very friendly and helpful staff Would you recommend ourselves? YES If you were to score ourselves out of 10? What would it be and what could we do to improve our score? 10 Elizabeth Robson Ward

Excellent service!

Excellent service! Slight delay in getting my car in for its repair, however my car now looks excellent and a nice touch cleaning and hoovering! Thank you !

Dylan Alldis
MG Accident & Repair Centre
5
2019-05-01T10:13:23+00:00
Excellent service! Slight delay in getting my car in for its repair, however my car now looks excellent and a nice touch cleaning and hoovering! Thank you ! Dylan Alldis

Very pleased with the service

Very pleased with the service and quick turn around time. High quality of work. Would definitely use again!!

Craig Haynes
MG Accident & Repair Centre
5
2019-05-01T10:16:52+00:00
Very pleased with the service and quick turn around time. High quality of work. Would definitely use again!! Craig Haynes

The company places a high emphasis on quality control.

How happy or pleased were you with the repairs to your vehicle?
Very happy with the repairs, my car was delayed by a few days from the estimated return date as quality dept were not happy with the colour due to it being a pearlescent colour. Shows that the company places a high emphasis on quality control.

How happy or please were you with the level of customer service you received?
Very happy with the customer service received from Amy and Matt. Kept me informed either by phone or text and honest with their assessment when told of delays due to paint issue.

Would you recommend ourselves?
YES

Alex Earp
MG Accident & Repair Centre
5
2019-05-15T13:33:13+00:00
How happy or pleased were you with the repairs to your vehicle? Very happy with the repairs, my car was delayed by a few days from the estimated return date as quality dept were not happy with the colour due to it being a pearlescent colour. Shows that the company places a high emphasis on quality control. How happy or please were you with the level of customer service you received? Very happy with the customer service received from Amy and Matt. Kept me informed either by phone or text and honest with their assessment when told of delays due to paint issue. Would you recommend ourselves? YES Alex Earp

The customer service was second to none

How happy or pleased were you with the repairs to your vehicle?
Really pleased with the repairs done to a high standard


How happy or please were you with the level of customer service you received?
The customer service was second to none and nothing was too much trouble for the very helpful  and pleasant staff


Would you recommend ourselves?

YES


Mrs Suzanne Barratt
MG Accident & Repair Centre
5
2019-05-15T13:35:08+00:00
How happy or pleased were you with the repairs to your vehicle? Really pleased with the repairs done to a high standard How happy or please were you with the level of customer service you received? The customer service was second to none and nothing was too much trouble for the very helpful  and pleasant staff Would you recommend ourselves? YES Mrs Suzanne Barratt

My car was perfect so happy with the repair

How happy or pleased were you with the repairs to your vehicle?
My car was perfect so happy with the repair and service I received


How happy or please were you with the level of customer service you received?
Very happy with the customer service and was updated every couple of days


Would you recommend ourselves?

YES


Sarah
MG Accident & Repair Centre
5
2019-05-15T13:36:45+00:00
How happy or pleased were you with the repairs to your vehicle? My car was perfect so happy with the repair and service I received How happy or please were you with the level of customer service you received? Very happy with the customer service and was updated every couple of days Would you recommend ourselves? YES Sarah

Customer service was great

How happy or pleased were you with the repairs to your vehicle?
So happy, my car looks amazing. Just like new.

How happy or please were you with the level of customer service you received?
Customer service was great. Polite, helpful and very informative of all actions to do with the repair. They even picked my vehicle up which was great.

Would you recommend ourselves?
YES

If you were to score ourselves out of 10? What would it be and what could we do to improve our score?
10

Ms K Smith
MG Accident & Repair Centre
5
2019-05-24T07:51:53+00:00
How happy or pleased were you with the repairs to your vehicle? So happy, my car looks amazing. Just like new. How happy or please were you with the level of customer service you received? Customer service was great. Polite, helpful and very informative of all actions to do with the repair. They even picked my vehicle up which was great. Would you recommend ourselves? YES If you were to score ourselves out of 10? What would it be and what could we do to improve our score? 10 Ms K Smith

Very happy

How happy or pleased were you with the repairs to your vehicle?
Very happy

How happy or please were you with the level of customer service you received?
Very happy

Would you recommend ourselves?
YES

If you were to score ourselves out of 10? What would it be and what could we do to improve our score?
10

Katie Dempster
MG Accident & Repair Centre
5
2019-05-24T07:56:29+00:00
How happy or pleased were you with the repairs to your vehicle? Very happy How happy or please were you with the level of customer service you received? Very happy Would you recommend ourselves? YES If you were to score ourselves out of 10? What would it be and what could we do to improve our score? 10 Katie Dempster
5
12
MG Accident & Repair Centre

MG Accident Repair Centre

Based in Wolverhampton are renowned for absolute professionalism, quality and attention to detail in all aspects of vehicle body repair. Ideally located for Stafford, Cannock and Stoke-on-Trent

Contact Us

MG Accident Repair Centre
Enterprise Drive,
Off Station Road,
Four Ashes,
Wolverhampton
West Midlands
WV10 7DF

T: 01902 213009
F: 01902 790940

info@mgaccidentrepairs.co.uk

Drop Us A Line

    MG Accident Repairs